Personal Data Protection Policy


– UEN No: T15SS0214G

Last updated 3rd January 2017

Privacy Policy

This Privacy Policy describes how we manage Personal Data in compliance with the Singapore Personal Data Protection Act 2012 (No. 26 of 2012) (“Act”). We encourage you to read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.

We may update this Privacy Policy from time to time. Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time. We encourage you to check the latest version of this Privacy Policy regularly.

“Personal Data” refers to data, whether true or not, about an individual who can be identified from that data, or from that data in combination with other information to which the organisation may have access and includes the meaning otherwise as defined in the Act as amended from time to time.

By signing up for or participating in any activities, services or events offered by Natural Bodybuilding & Fitness Association (Singapore) or submitting information to or otherwise communicating with Natural Bodybuilding & Fitness Association (Singapore), you agree and consent to Natural Bodybuilding & Fitness Association (Singapore) and our related entities, affiliates and subsidiaries (individually and collectively, “Organisations”), as well as their respective representatives and/or agents (collectively referred to herein as “NBFA”, “us”, “we” or “our”) collecting, using and disclosing your Personal Data in accordance with this Privacy Policy. “You” or “your” means any individual to whom the Act applies and includes an individual actual or prospective member but excludes any corporate entity (including corporate members) and any other entity that is excluded under the Act.

This Privacy Policy does not supersede or replace any other consents you may have previously or separately provided to us in respect of your Personal Data, and your consent to this Privacy Policy is in addition to any other rights which any of the Organisations may have at law to collect, use or disclose your Personal Data.

This Privacy Policy and your use of this website shall be governed in all respects by the laws of Singapore.

1 Collection & Consent


Personal Data may be collected from you in one or more of the following ways:

(a) when you signup or participate in any activities, services or events services from us;

(b) when you post a feedback or interact with our officers, eg. via training, emails or other forms of communications;

(c) when you use some of our services including establishing any online accounts with us;

(d) when you request that we contact you, be included in an email or other mailing list;

(e) when you respond to our promotions, campaigns or other initiatives or attend our events;

(f) when we receive references from business partners and third parties, for example, where you have been referred by them;

(g) when you visit our websites;

(h) when you take part in any contest, survey or promotion conducted by us and/or our business partners (including submission of photographs);

(i) when you visit our premises or photo taking or video recording at events;

(j) when we receive information about you from third party social networking services when you choose to connect with those services;

(k) when you submit your Personal Data to us for any other reasons; and/or

(l) when we collect your Personal Data by other lawful means.


Unless permitted by applicable laws, we will not collect Personal Data without your consent.


You warrant and represent to us that

(a) Personal Data which you disclose to us is accurate and complete; and

(b) where you volunteer Personal Data of another person to us, that you are authorized by such other person to disclose such Personal Data to us, and that such Personal Data is accurate and complete.


You shall consult your parent or guardian before giving us your Personal Data if you are under the age of sixteen.

2 Purposes for which we collect, use and disclose your Personal Data


Your Personal Data may be collected, used and/or disclosed for the following purposes:

(a) to verify and process your personal particulars and payments;

(b) to provide goods and services to you;

(c) to respond and deal with enquiries, complaints and other membership matters or otherwise communicate with you;

(d) to manage payment, billing, account, credit checks and debt-recovery matters;

(e) to send you information, promotions, updates, and marketing and advertising materials in relation to our goods and services and that of our group of Organisations;

(f) to manage, develop and improve our operations to serve you better;

(g) to carry out promotions and campaigns, competitions and personalising your experience at our members touch points;

(h) to carry out research and members surveys;

(i) to conduct investigations or audits or carry out doping prevention and risk management activities;

(j) to comply with legal and regulatory requirements;

(k) to enforce our legal rights and obligations;

(l) for other purposes for which we have obtained your consent; and

(m) for any other purposes reasonably necessary, ancillary or related to the above specified purposes.


Your Personal Data may be disclosed for the purposes indicated above to our officers and committee members, third parties, affiliates, service providers, advisors, which include without limitation, the following persons or entities:

(a) banks, credit card companies, and payment vendors;

(b) logistics and courier services companies;

(c) our business partners and authorised personnel or volunteers;

(d) relevant government regulators or authorities or law enforcement agencies;

(e) our insurers and advisors, including consultants, auditors and lawyers;

(f) any other party to whom you authorise us to disclose your Personal Data to. Save for relevant government regulators and authorities or law enforcement agencies, we will ensure that such parties receiving your Personal Data

(i) are under duty of confidentiality to us with respect to the use, holding, processing, retention and/or transfer of your Personal Data; and

(ii) have the need to know or handle such Personal Data.


If you have provided us with your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, we may contact you using such Singapore telephone number(s) (including via voice calls, text, fax or other means) with information about our activities, services or events.

3 Withdrawal of Consent & Access


You may withdraw your consent to our continued use and disclosure of your Personal Data or seek access to your Personal Data (to a reasonable extent and as permitted by the Act) at any time by writing to the association Secretary. You may also withdraw your consent for specific forms of communication and on specific communications via the unsubscribe options as stated on our email or other marketing messages.


In withdrawing your consent, you acknowledge that we may not be able to provide or continue providing certain activities, services or events to you and that we may cease such provision accordingly without any liability. Please note that it may take up to 30 working days for any request for consent withdrawal to be reflected in our systems.


We will, at your request, endeavour to provide you with an account of your Personal Data in our possession or control within a reasonable time. Such account shall be in respect of how your Personal Data has been or may have been generally used or disclosed within the year before the date of your request. We reserve the right to charge a reasonable administrative fee for carrying out your request.

4 Accuracy & Correction of Personal Data


We will endeavour to ensure that your Personal Data we use is sufficiently accurate and complete in making any decision that impacts you.


To help us maintain the accuracy of your Personal Data, we encourage you to inform us when there are any changes to your Personal Data which you have provided us by writing to the association Secretary. We will correct or complete your Personal Data as soon as reasonably practicable.

5 Policies and Procedures for Protection of Personal Data

We will endeavour to protect your Personal Data in our possession or control against risks of unauthorised access, collection, use, disclosure, copying, modification, disposal or destruction, through reasonable and appropriate security measures. Notwithstanding our security measures for protecting your Personal Data, you acknowledge that no data transmission over the Internet is completely secure and by providing your Personal Data, you are transmitting information at your own risk.

6 Retention of Personal Data

We will retain your Personal Data for as long as you participate in our activities, services or events and it is necessarily required or relevant for association or legal purposes.

7 Transfer of Personal Data

Your Personal Data may be transferred, stored and/or processed in a country or territory outside Singapore and you consent to any such transfer, storage and/or processing of your Personal Data outside Singapore. We will however ensure that any party to whom we transfer your Personal Data outside Singapore provides to such Personal Data a standard of protection at least comparable to the protection under the Act.

This includes without limitation ensuring that any party coming into contact with the Personal Data outside Singapore:

(a) complies with the Act and accompanying guidelines issued by the relevant regulatory authorities, all applicable laws and regulations and this Privacy Policy (“Data Standards”) and shall not do or permit anything to be done which might cause such party or us to breach the Data Standards;

(b) takes all appropriate measures to ensure such compliance by implementing such Data Handling Principles as notified by us to them from time to time and appropriate technical and organisational measures and providing a standard of protection for the Personal Data that is comparable to the protection under the Act; and

(c) protects the Personal Data by making reasonable security arrangements to prevent unauthorised access, use, disclosure or modification.

8 Cookies


We gather Information on our website activity, such as data on the number of visitors, the pages they visit, the duration of their stay, etc. Such information is collected on an aggregate, anonymous basis, which means no Personal Data is associated with this data and gathered through the use of web server logs and cookies. We do not at our website automatically collect Personal Data unless you provide such information or login with your account credentials.


Cookies are small bits of data automatically stored in the hard drive of the end user and are commonly used to track preferences in relation to the subject of such website. If you enable these cookies, then your web browser adds the text in a small file. You may wish to set your web browser to notify you of a cookie placement request or refuse to accept cookies by modifying relevant internet options or browsing preferences of your computer system, but to do so you may not be able to utilize or activate certain available functions on our website.


By accessing and using our website and services, you consent to the storage of cookies, other local storage technologies, beacons and other information on your devices. You also consent to the access of such cookies, local storage technologies, beacons and information by us or our representatives.

9 Third-Party Links

Our website and/or services may link to third-party websites and services that are outside our control. For example, we may enable you to share certain materials on the services with others through social networking services such as Facebook. We are not responsible for the security or privacy of any information collected by websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use. To the fullest extent permitted under laws, we cannot be responsible for a third party’s acts, omissions, data policies or their use of cookies nor the content or security of any third party websites, even if linked to our website. Any such liability is expressly disclaimed and excluded.

10 Contact Us

The association Secretary act as the Data Protection Officer(s) to oversee our compliance with the Act. Should you have any query, request or feedback relating to your Personal Data, please contact us at the following:

Secretary Natural Bodybuilding & Fitness Association (Singapore)
141 Cecil Street, #04-05, Tung Ann Association Building, Singapore 069541


For more information about the Singapore Personal Data Protection Act, please visit